Facilitation Skills

“Engaging, provided useful techniques”

“Brilliant – honest and useful feedback and always encouraging. Passionate and knowledgeable”

Facilitation Skills Participants

The Facilitator’s role is to enable a group to achieve their outcomes effectively. While demonstrating objectivity and confidence, the facilitator needs to skilfully manage group dynamics, elicit discussion from all parties, provide salient information, host diverse points of view and guide the group to reach decisions.

Our Approach:

This workshop explores the two key requirements for success:

1. Facilitation techniques that will foster positive attitude and contributions from attendees, to steer groups successfully towards an outcome.

2. Raised self-awareness, experience, skills and knowledge as a facilitator

This program is highly interactive. Participants receive individual coaching and structured feedback from their fellow participants and an experienced BE facilitator. Skills and techniques provided in the workshop will help to increase knowledge, self-awareness and confidence to facilitate various types of interactions. These practical, hands-on techniques are immediately transferable to the workplace.

Pre-work is also a part of our process to ensure participants arrive with their own specific, workplace case studies to use as a relevant basis for practice.

Learning Outcomes

Upon completion of the workshop, participants will be able to:

• Structure a facilitation session

• Identify facilitation techniques to apply within a session

• Clearly frame a session, conveying the session purpose, process & conditions for success

• Define options for the decision-making process for an agreed approach

• Build a balance of assertiveness and flexibility when facilitating groups

• Manage meetings effectively to include all stakeholders, keep on track and within timeframes

• Identify specific goals for workplace application and their continued development

Day 1: Foundation- Topics

• Collective inquiry – purpose and challenges

• Foundation principles – differentiation/integration, Kantor’s Role dynamics

• Mindset – why it matters and how to apply to real-world scenarios

• Purpose, structure and process for eliciting input from groups

• Listening and questioning techniques

• Body language and vocal techniques to engage

• Dealing with emotion & handling conflict

• Hands-on practice with coaching and feedback

Day 2: Advanced - Topics

• Defining focus- Facilitator’s role

• Facilitating meetings – engaging curiosity

• Managing group dynamics – mood and energy

• Mehrabian theory for positive impressions

• Framing for purpose

• Decision making model

• Facilitation strategies toolkit

• Simulations (putting learning into practice) with feedback

• Reflection

Target Audience

Those who need to facilitate a number of stakeholders on projects or committees towards efficient outcomes, within a meeting context.

Program Length:

1 Day Foundation Level

2 Days Advanced Level

Maximum number of participants:

Maximum 12 participants per session

1/2 Day

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Designed to equip participants with principles and skills to present with credibility, clarity, natural personality and rapport with their audiences.