Many ‘employer of choice’ surveys highlight the fact that delivering feedback can be one of the most challenging functions of a manager’s role. Delivered effectively, feedback can help managers deal with difficult workplace issues, manage underperformers and motivate team members to achieve better results. Feedback skills can focus on giving feedback to team members, peer and giving upwards feedback. In this highly interactive program, participants will learn how to decide when feedback is needed and find the right words and structure to convey messages effectively. Participants will receive plenty of opportunities for hands-on practice through the use of a fishbowl simulation with a professional facilitator/actor to enable them to immediately transfer these skills to the workplace.